Effective Date: 01 January 2025
Before completing your registration, please read this Privacy Policy carefully. By ticking the acknowledgement box at the end, you confirm that you understand and agree to how we collect, use, store, and protect your personal information.
1. Who We Are
Stereos Training and Development Centre (“the Centre”) is committed to protecting your privacy in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and related South African legislation.
2. What Information We Collect
- Identity & Contact Details: Name, South African ID or passport number, date of birth, address, email, and phone number.
- Academic & Course Information: Qualifications, course selections, attendance records, and assessment results.
- Payment Information: Banking or card details are necessary to process course fees.
- Health & Accessibility Needs: Relevant medical or disability information, provided only if you choose to share it to support your learning.
3. Why We Collect It
We process your Personal Information to:
- Manage your course registration, attendance, assessments, and certification.
- Communicate important course updates, schedules, and administrative notices.
- Comply with legal and regulatory requirements (e.g., QCTO reporting, SARS).
- Improve our services and ensure accessibility where needed.
4. How We Protect Your Information
- We use appropriate technical and organisational measures (e.g., encryption, secure servers, restricted access) to safeguard your data.
- Only authorised Centre staff and approved service providers may access your information under strict confidentiality agreements.
5. How Long Do We Keep Your Data
- We retain your information only as long as necessary to fulfil the purposes above or as required by law.
- When no longer needed, records are securely deleted or irreversibly anonymised.
6. With Whom We Share Your Information
- Statutory Bodies: QCTO, SARS, and other regulatory authorities, only as required by law.
- Service Providers: IT support, payment processors, and accreditation partners—always bound by confidentiality and POPIA compliance.
- We will never sell, rent, or otherwise share your personal data with unrelated third parties without your explicit consent.
7. Your Rights
Under POPIA, you may at any time:
- Request access to, correction of, or deletion of your personal data.
- Withdraw your consent (subject to any legal or contractual restrictions).
- Lodge a complaint with the Centre’s Data Protection Officer or the South African Information Regulator.
8. Contact Information
If you have any questions, wish to exercise your rights, or lodge a complaint, please contact our Data Protection Officer:
- Email: reje@stereos.co.za
- Phone: +27 76 047 3045
- Address: 137 Edward Road Windsor Park, Kraaifontein, Western Cape, 7570
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